Our BLACKFIBER Premium Enterprise Plans comprises the following features: the Telco-neutral Redundancy and the Network Management Solutions.
With full commitment that equates our 100% Commited Information Rate, our team of high-expert technical guarantees continuous and simultaneous process of download and upload with all our offered plans accompanied by dedicated capacity of the uncongested BLACKFIBER Network.
BLACKFIBER Premium Enterprise Plan is serve fast and uncapped giving more quality connectivity for our client. Also, we guarantee a DEDICATED CAPACITY that assures fast connection all the time.
We prevent and avoid connectivity issues among our vaued clients by conducting time-to-time monitoring, immediate sending of notification for any seen connection trouble as well as by polling the complementary Network Termination Unit.
In accordance with the existing terms and conditions of the Master Services Agreement(MSA) and the Service Level Agreement(SLA) are both backed by rebate.
Our Technical Support Team is composed of highly-skilled and adept engineers who are responsible in delivering uninterrupted internet connection to your business while executing its mission towards premium support with our cients.